Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Order Processing

• Orders are usually processed within [1–3 business days] after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email/message with tracking details, where available.

Shipping Time

Estimated delivery times are:

• Within Pakistan: [2–5 business days]

• International Orders: [7–15 business days]

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, customs clearance, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order details.

We may offer free shipping on selected products or orders above [amount], as specified on our website.

Order Tracking

If tracking is available for your order, you will receive the tracking information once your order has been dispatched.

You can use the tracking number provided to check the status of your shipment.

Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information provided by the customer. Additional shipping charges may apply if an order needs to be re-shipped.

Delayed or Lost Orders

While we work with reliable courier services, occasional delays may occur.

If your order has not arrived within the expected delivery period, please contact us at [your email/contact number] with your order number so we can assist you.

Damaged Orders

If your package arrives damaged, please contact us within [24/48 hours] of delivery and provide photographs/videos of the package and the product. We will review the issue and assist you according to our return/refund policy.

International Orders

For international shipments, customs duties, taxes, or other import charges may apply depending on the destination country. These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: elora5880@gmail.com
Phone/WhatsApp: 03178177889
Business Hours: 10am to 6pm